Please find below answers of frequently asked questions regarding frost products and services. If you need advice though, please don't hesitate to give us a call or write un email.


Technical support

Why is it not possible to log in in my account?

Please make sure that you typed in the correct username and password or if the shift tab is activated on your keyboard by mistake. If the problem still exists, click on "forgot password” and insert your email address into the field. You will receive an email shortly after with a link to reset your password.  You didn't receive the email with the link? Please check your spam folder.

How do I create an account?

On the main site, click the button "register" in the top, right corner. Customers that already have an online shop account just type in their username and password. New users click "no user account" to create their own account. 

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