Please find below answers of frequently asked questions regarding frost products and services. If you need advice though, please don't hesitate to give us a call or write un email.


Service & Care

What do I have to pay attention to cleaning my frost frame?

Your frost frame is your everyday companion, the correct cleaning and handling are of special importance. Please clean the glasses always with a frost micro fiber cloth to not scratch them. Once your frost frame is soiled, please clean it under running water and dish soap, never with aggressive products. Especially with acetate frames in light colors it might happen that make-up lays down on the material that is not easy to remove. Do not treat stains with nail polish remover as it further attacks the material. The best treatment is an ultrasound bath to remove persistent dirt gently. For „persistent“cases we offer a frost wellness-programme for our customers: You send in your soiled frame, we clean it for you professionally and gently with an ultrasound procedure. Needless to say that frost partners can help you, too. In our store locator you can quickly find the nearest optician.

What do I do once my sun glasses have scratches?

As all our frames are produced as optical frames, they always can be glazed again.

The advantage here is that you can use the sun glasses with a later appearing vision correction.

Your qualified frost partner next to your domicile will gladly advise you.

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